Through shelters and community programs, the city is making headway in addressing this issue, but city leaders know more needs to be done. Now, the City of Pensacola is taking notes from the state capitol to come up with new ideas to help end chronic homelessness. Mayor Grover Robinson and other community leaders visited Tallahassee this week to see firsthand the steps it's made to combat its own homelessness issue. "They're really in many ways on step four or five, and we're still trying to get on step one," Robinson said Thursday. The first step for Tallahassee was the opening of an emergency services center, The Kearney Center. This center puts all social services that can help the homeless in one location.